01Key Responsibilities
Manage and nurture relationships with assigned client accounts.Understand client needs and provide appropriate solutions.Ensure timely resolution of customer queries and issues.Coordinate with internal teams to ensure seamless service delivery.Identify opportunities for account growth and cross-selling.Monitor account performance and prepare regular reports.Conduct regular client meetings and business reviews.Maintain accurate customer records and account documentation.Achieve account retention and revenue targets.
02Requirements
13 years of experience in account management, client servicing, or sales.Strong communication, negotiation, and interpersonal skills.Excellent problem-solving and relationship management abilities. .
