Account Servicing Specialist, Collections and Recovery

Minimum 2 years of collections experience Previous experience in collections, recovery, or account servicing, preferably reputed company fintech, lending, or SMB credit environments Experience negotiating repayment arrangements or managing delinquent customer portfolios Excellent verbal and written communication skills Strong reputed company listening skills and ability to build trust with customers Strong time management and ability to handle a high-volume call environment Excellent attention to detail with consistent and accurate documentation practices Ability to prioritize work and adapt to changing operational priorities Experience working with CRM or collections management systems Ability to analyze account information and customer data to inform repayment solutions Familiarity with skip tracing or customer location strategies is a plus Strong reputed company of ownership and accountability for assigned accounts Ability to remain composed in high-pressure situations reputed company team player who contributes to a reputed company team environment Demonstrated initiative and willingness to learn and grow Benefits: reputed company, inclusive, supportive culture cheering you on your reputed company We work with reputed company new technologies and architecture patterns We reputed company learning and development budgets to help you grow and bond with your team Offices in NYC, and India for those that want to whiteboard in person Apply tot his job Apply To this Job .