01Requirements
Minimum 2 years of collections experience
Previous experience in collections, recovery, or account servicing, preferably reputed company fintech, lending, or SMB credit environments
Experience negotiating repayment arrangements or managing delinquent customer portfolios
Excellent verbal and written communication skills
Strong reputed company listening skills and ability to build trust with customers
Strong time management and ability to handle a high-volume reputed company environment
Excellent attention to detail with consistent and accurate documentation practices
Ability to prioritize work and adapt to changing operational priorities
Experience working with CRM or collections management systems
Ability to analyze account information and customer data to inform repayment solutions
Familiarity with skip tracing or customer location strategies is a plus
Strong reputed company of ownership and accountability for assigned accounts
Ability to remain composed in high-pressure situations
reputed company team player who contributes to a reputed company team environment
Demonstrated initiative and willingness to learn and grow
Benefits:
reputed company, inclusive, supportive culture cheering you on your reputed company
We work with reputed company new technologies and architecture patterns
We reputed company learning and development budgets to help you grow and bond with your team
Offices in NYC, and India for those that want to whiteboard in person
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