01Overview
Account Receivable Specialist Location: Vadodara, India Shift time: 5.30 PM to 2.30 AM IST / 8:00 am to 5:00 pm EST Number of Position: 2 This Position: We are looking for an Accounts Receivable Analyst to join our team as valued member of our growing Accounts Receivable department. This role will assist in supporting the collections efforts by working with the AR team, customers, and sales directly.
The Accounts Receivable
Specialist will have both a day-to-day and ongoing impact on financial transactions, keeping us up to date, on time and on good terms with our valued customers.
Youll be part of a high-performing team where you can contribute and grow.We are a group of bright, motivated, and kind people who believe in autonomy and taking initiative.We encourage everyone to be authentic and seek to build and celebrate diverse teamsYou will be proud to work at Viking Cloud and know that your work makes a meaningful impact.
Responsibilities - Run daily bank statements & lockbox reports
Post cash receipts daily to customer accountsProcess one-time and recurring customer credit card paymentsProcess ACH direct debit paymentsMonitor the Aging of multiple entities accounts receivable and identify overdue accounts.Contact customers with overdue accounts and attempt to collect the overdue amount. Escalate to Manager if a payment plan is necessary.Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.Update customer accounts based on payment or contact informationResolve customer issues and complaints concerning invoices.Submit regular reports on the status of unpaid accounts and any repayment progress.
Requirements
At least 2 years of previous accounting/administrative processing experienceExperience with MS Office Professional Excel expertise preferredExperience with SAP strongly preferredExperience with Sage Intacct preferredSalesforce ExperienceGood interpersonal skills: ability to effectively interact with a wide variety of peopleMust have a professional demeanor and ability to prioritize and work in a fast-paced environmentPatience and stress managementProblem-solving skillsCritical thinking skillsMust be detail oriented with an emphasis on accuracyAbility to handle sensitive information confidentiallyMust be reliable and committed to good attendance and timelinessBachelor / Master of Commerce, MBA in Finance is preferred. .
