01Overview
What would you do:
1. Billing & Invoicing OwnershipOwn the end-to-end billing cycle across all entities subscription/SaaS licence fees, implementation and AMC renewals;Ensure invoices are raised accurately and on time against contractual triggers: milestones, delivery sign-offs, go-lives, renewal dates, and billing calendars;Read and interpret customer contracts, SOWs, POs and amendments to translate commercial terms into correct billing schedules, tax treatment, and payment terms;Maintain a clean billing master customer master data, contract repository, billing schedules, and rate cards with no revenue leakage from missed or delayed invoicingManage e-invoicing and e-way bill compliance for domestic billing and correct treatment for export invoices2. Collections & Receivables ManagementDrive collections across the global customer base; own DSO, collection efficiency, and ageing outcomes as primary performance metricsRun a structured, disciplined follow-up cadence with internal stakeholders to drive collection efforts;Partner with Sales, Delivery and Operations to unblock disputed, held-up, or at-risk invoices and resolve the underlying commercial issue;Prepare and present AR ageing, collection and billing forecasts, and cash inflow projections to leadership on a defined rhythm;Manage customer account reconciliations, balance confirmations, TDS/withholding tax credit reconciliation, and timely clearing of unapplied receipts and on-account balances3. Milestones, Unbilled & Revenue SupportTrack project milestones and delivery status with the Delivery and PMO teams to ensure timely conversion of unbilled revenue into invoiced receivables;Maintain and review the unbilled revenue and deferred revenue schedules; ensure ageing unbilled balances are actively chased downSupport revenue recognition workings in line with IGAAP/ Ind AS 115 principles for multi-element SaaS and services arrangements;Provide accurate inputs for ARR/MRR, renewals, and churn-related reporting from a billing and receivables standpoint4. Global AR Operations & ComplianceCentrally manage AR for India and all international subsidiaries (US, Canada, Singapore, Middle East, and other geographies), ensuring a consistent process and control frameworkHandle multi-currency receivables, FX gain/loss on settlement, and revaluation of foreign currency AR balancesEnsure correct GST treatment on domestic and export invoices, LUT compliance, credit notes etcCoordinate with global banking partners on inward remittances, receipt identification, and prompt application of collections5. Payroll Accounting & Consultant CoordinationAct as the finance owner for the outsourced payroll consultant review the consultant's payroll outputs against the monthly inputs shared by HR (attendance, CTC, etc.), and sign off registers before disbursal across all entitiesValidate the monthly payroll register for new joiners, exits, salary revisions, incentives, arrears, LOP, and reimbursements before payment releaseExecute and control salary disbursals within agreed timelines, with strict maker-checker discipline and zero tolerance for errorOwn payroll accounting salary and benefits booking, accruals, provisions (bonus, leave encashment, gratuity), and reconciliation of payroll GL accounts to the registerEnsure statutory payroll compliances are deposited and filed on time TDS on salaries, PF, ESI, PT, LWF and reconcile challans and returns; track equivalent obligations for overseas entities with local partnersManage full-and-final settlements, Form 16 coordination, employee payroll queries escalated to finance, and audit support on payrollMaintain absolute confidentiality and data security on all compensation and payroll information6. Close, Reporting & ControlsOwn AR and payroll month-end close schedules, accruals, provisions, and reconciliations delivered accurately within agreed close timelinesBuild and maintain internal controls across O2C and payroll segregation of duties, approval matrices, credit note authorisation, and periodic review of write-offsOwn AR and payroll deliverables for statutory, internal, tax and customer audits; respond to auditor queries with complete, well-documented workings7. Process Improvement & AutomationIdentify and eliminate manual dependencies; drive automation of billing, dunning, cash application, and reconciliation workflowsHelp build a scalable O2C infrastructure capable of supporting 35x business growth without a proportional increase in headcountDefine and track KPIs DSO, collection efficiency, ageing buckets, billing accuracy and TAT, unbilled ageing, payroll accuracy and on-time disbursalMentor and guide junior team members as the function scales; build capability across systems, compliance, and customer handling
ACADEMIC QUALIFICATION / SKILLS REQUIRED
Chartered Accountant with 26 years of post-qualification experience in Accounts Receivable / Order-to-Cash, preferably with exposure to payroll accountingHands-on .