01Requirements
- 2-8 years of relevant experience in accounts receivable
- OTC and dispute resolution for business to business
- Working with Retail/Wholesale accounts a plus
- Degree and Strong math and solid analytical skills are essential.
- Candidates must be dependable, committed to excellent customer service and computer literate to include Word and Excel proficiency. Knowledge of and prior experience with deductions resolution is desired. Candidates must be comfortable working in a quick-paced, target-oriented AR department
- Candidates must have direct Customer handling experience (Calls / Emails)
Desired Candidate Profile
- Excellent oral and written communication skills.
- Effective analytical, problem solving and decision-making skills.
- Working with US Retail process will be an added advantage
- OTC and dispute resolution for business to business
- Strong customer service skills with Exemplary planning and time management.
- Liaise with inter-department support teams (Supply Chain Management Order Mgmt)
- Strong organizational, negotiation, motivational, follow-up and time management skills.
- Ability to handle multiple priorities simultaneously / multi-task.
- Intermediate in Excel Basic Formulas, Pivot Tables, MIS Reporting (Knowledge on Macro / V-Look up and other formulas will be an added advantage)
- Knowledge on Factoring will be an added value
- Strong computer skills with experience in an ERP system, e.g., Oracle
- Partner with technology and/or vendor teams as needed to fulfill business needs.
- Serve as the primary interface between business stakeholders and technology teams for building functional requirements.
People / Teamwork Skills:
- Participate in Team Initiatives/events
- Share ideas and seek clarification
- Sharing best practices (leverage the knowledge across teams)
- Create good relations with internal and external customers
Note: Candidates are required to work in night shift and are willing to commute on their own.
Work Timing: 6:30 PM- 3:30 AM. (Monday to Friday) No Rotating Shifts.
Interested candidates can send their resume to resume@crescdata.com .
