Accounts Receivable (AR) Caller (Chennai)

WFO-Chennai Full time About the Role We are seeking a dedicated AR Caller to handle insurance follow-ups and accounts receivable activities for US healthcare clients. The role involves communicating with insurance payers to resolve unpaid or denied claims and ensure timely reimbursement. Preferred Skills: Experience with appeal writing and denial management Knowledge of end-to-end RCM process Exposure to multiple specialties (Hospital/Physician billing is a plus) Key Responsibilities - Make outbound calls to US insurance companies for claim status and payment follow-up - Analyze and resolve unpaid, denied, or rejected claims - Analyze and resolve unpaid, denied, or rejected claims - Follow up on EOBs, check payment accuracy, and post corrections - Follow up on EOBs, check payment accuracy, and post corrections - Document call notes and actions taken accurately in billing systems - Meet daily productivity and quality targets - Coordinate with internal teams for missing or corrected information - Coordinate with internal teams for missing or corrected information Requirements - Minimum 24 years of experience as an AR Caller in US Healthcare - Strong knowledge of US insurance types (Medicare, Medicaid, Commercial) - Good verbal communication skills in English - Experience with calling tools and AR workflows - Ability to work independently and manage workloads .