01Overview
Company OverviewCONFAIR is a reputable company specializing in revenue cycle management and e-publication. With over 25 years of experience in the healthcare industry, we work with healthcare providers, billing offices, clinics, hospitals, and nursing homes. In addition, we have expertise in XML conversion, Epub3 conversion, Apdf conversion, and typesetting. Our commitment to adopting cutting-edge technology and automation allows us to deliver high-quality products and services to our customers.Job OverviewFull-Time AR Calling job in Coimbatore, Tamil Nadu, India. CONFAIR, a leading company in revenue cycle management and e-publication, is seeking a dedicated individual for the role of Accounts Receivable (AR) Calling. This is a great opportunity for a fresher with less than 1 year of experience to join our team and contribute to our success. The ideal candidate should have strong communication skills and a passion for providing excellent customer service.Qualifications And SkillsExcellent communication skills, both verbal and writtenAbility to handle sensitive and confidential informationStrong problem-solving and analytical skillsDetail-oriented and highly organizedSolid understanding of medical billing and insurance processes (preferred)Knowledge of relevant software applications, such as billing systems and productivity toolsAbility to work independently and as part of a teamStrong time management skills and ability to prioritize tasksWillingness to learn and adapt to new technologies and processesPositive attitude and a customer-focused mindsetRoles And ResponsibilitiesMake outbound calls to patients or insurance companies to follow up on outstanding accounts receivableVerify insurance coverage and resolve any discrepanciesUpdate patient records with payment details and account statusProvide exceptional customer service by addressing inquiries and resolving issuesNegotiate payment plans and arrange for timely collection of outstanding balancesMaintain accurate and up-to-date documentation of all communication and actions takenCollaborate with internal team members to resolve complex billing issuesAdhere to industry regulations and company policies .
