01Overview
Role & responsibilities
Follow up on outstanding insurance claims with US health insurance companies via calls and insurance portals.
Check claim status, resolve denied and underpaid claims, and escalate issues as required.
Maintain accurate call logs, records, and daily reports.
Meet individual and team KPIs related to accounts receivable and collections.
Communicate professionally with US-based insurance representatives.
Preferred candidate profile
2024, 2025, and 2026 passed-out graduates preferred.
Graduates / Undergraduates from any field can apply.
Excellent verbal and written communication skills (English).
Basic knowledge of medical billing, CPT/HCPCS codes is an added advantage, not mandatory.
Freshers from other industries are welcome this is treated as an industry-fresher role.
Willingness to work night shifts (6:30 PM 3:30 AM). .
