01Overview
Job Summary: - A collection manager will be responsible for overseeing the accounts receivable process within an organization. - Their primary role will be to ensure the timely collection of outstanding debts from customers or clients. AR Specialist will be working closely with the Accounting Department and collection agent.JOB DUTIES & RESPONSIBILITY:- Develop and implement effective strategies for the collection of outstanding debts. - Monitor accounts to identify overdue payments and determine the appropriate actions to take. - Communicate with customers or clients to negotiate payment plans and resolve any issues or disputes. - Coordinate with internal departments, such as sales and customer service, to resolve billing and payment-related inquiries.- Maintain accurate and up-to-date records of all collection activities, including customer interactions and payment arrangements.- Analyze delinquent accounts and prepare reports on the overall status of collections. - Implement and enforce credit policies and procedures to minimize the risk of late payments or non payment.- Collaborate with legal counsel or external collection agencies as needed to handle more complex or difficult cases.- Stay informed about relevant laws and regulations related to debt collection practices and ensure compliance with all applicable laws.QUALIFICATION & SKILLSET:- Bachelor's degree in finance, accounting, or a related field. A master's degree may be preferred. - Proven experience in accounts receivable management, preferably in a supervisory or managerial role. - Strong knowledge of accounting principles and practices, particularly as they relate to accounts receivable and collections.- Excellent communication and negotiation skills, with the ability to interact effectively with customers and internal stakeholders.- Analytical mindset with the ability to assess data and trends to develop effective collection strategies. - Familiarity with collection software and tools for managing accounts receivable. - Ability to work under pressure and meet strict deadlines while maintaining a high level of accuracy and attention to detail.- Knowledge of relevant laws and regulations governing debt collection practices. - Strong problem-solving skills and the ability to handle challenging or sensitive situations professionally and ethically. .
