01Overview
Job description
Job Description: Active Directory & Office 365 Administrator
- Seeking a highly skilled, detailoriented Active Directory and Office 365 Administrator to join our IT team.
- Requires deep understanding of directory services, cloud collaboration platforms, identity & access management, security best practices, and enterpriselevel system administration.
- Extensive experience in design, deployment, and maintenance of Active Directory environments and Office 365 tenant management.
- Passion for optimizing workflow, ensuring security, and proactively supporting users across the organization.
Key Responsibilities
- Design, deploy, and manage AD domains, forests, OUs, and GPOs.
- Monitor, troubleshoot, and resolve authentication, replication, trusts, and domain controller issues.
- Manage user/computer accounts, security groups, and service accounts with strict access control.
- Implement and maintain password policies, auditing, and privileged access management.
- Integrate AD with Entra ID and thirdparty applications.
- Conduct periodic AD object reviews and cleanups.
- Manage Office 365 tenant: Exchange Online, SharePoint Online, OneDrive, Teams.
- Provision/manage licenses, mailboxes, distribution groups, shared mailboxes.
- Monitor service health, usage reports, and audit logs.
- Troubleshoot Office 365 issues and implement retention, archiving, eDiscovery, litigation hold policies.
- Provide Tier 3 technical support for AD & O365 incidents.
- Develop documentation, user guides, and training sessions.
- Collaborate with helpdesk, infrastructure, and security teams.
- Lead/participate in IT projects: AD upgrades, O365 rollouts, integrations.
- Contribute to planning, budgeting, and risk analysis.
- Coordinate with vendors/external partners for enhancements and troubleshooting.
Required Qualifications
- Bachelors degree in Computer Science/IT or equivalent experience.
- Minimum 7 years of AD & O365 administration in mid/large enterprises.
- Deep knowledge of AD architecture, replication, GPOs, and security.
- Handson expertise in Exchange Online, SharePoint, OneDrive, Teams, licensing.
- Solid PowerShell scripting and automation skills.
- Familiarity with Entra ID, hybrid identity models, cloud migration.
- Understanding of IT security, compliance, and audit standards.
- Proven troubleshooting of complex AD/O365 issues.
- Excellent communication, documentation, and organizational skills.
- Relevant Microsoft certifications preferred.
Preferred Skills
- Experience with hybrid Exchange environments.
- Critical thinking and proactive system optimization.
- Ability to mentor/train IT staff and endusers.
- Project management experience with successful deployments. .
