01Key Responsibilities
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Business Development & Sales:
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Drive affordable housing loan sales and achieve monthly/quarterly disbursement targets.
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Develop business through DSAs, connectors, builders, developers, and direct sourcing.
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Identify and tap into new markets and customer segments.
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Team Management:
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Recruit, train, and manage a team of sales officers/relationship managers.
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Set individual targets, monitor performance, and ensure productivity.
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Motivate and guide the team to deliver high-quality customer service.
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Channel & Partner Management:
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Build and maintain strong relationships with DSAs, builders, and intermediaries.
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Ensure timely payouts, partner engagement, and business continuity.
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Customer Engagement & Service:
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Act as a point of contact for escalations and ensure quick resolution.
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Provide guidance to customers on loan eligibility, documentation, and product perks.
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Risk & Portfolio Quality:
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Ensure credit quality by sourcing high-quality proposals.
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Monitor delinquency, early defaults, and take corrective measures.
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Coordinate with credit, operations, and collections teams for smooth processing.
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Market Intelligence:
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Track competitor activities, market trends, and regulatory changes in affordable housing finance.
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Share insights with management for product and process improvements.
Key Skills & Competencies:
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Strong knowledge of Affordable Housing Loan products.
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Proven track record in retail lending, housing finance, or .
