Administrative Operations Executive International Voice Process Australia

Job Title: Administrative Operations Executive (International Voice Process Australia) Location: Hi-Tech City, Hyderabad (Work from Office) Shift: 4:00 AM 1:00 PM IST (Australian Business Hours) Employment Type: Full time Client: Australia 25 years of experience Remote Teams IT Solutions Pvt Ltd is the Hyderabad-based offshore extension of Remote Teams Pty Ltd, Australia. We provide construction estimation, engineering, drafting, accounting, administration, and business support services to Australian businesses. We are looking for a proactive, organized, and confident Administrative Operations Executive to support one of our Australia-based clients. In this role, you will be responsible for coordinating daily administrative and operational activities while regularly communicating with Australian customers, suppliers, project coordinators, and stakeholders. If you have excellent communication skills, enjoy organizing work, and can effectively manage multiple tasks, we'd love to hear from you. Key Responsibilities Manage day-to-day administrative and operational activities. Coordinate with internal teams and Australian clients to ensure smooth operations. Schedule meetings, appointments, and project activities. Maintain accurate records, reports, and documentation. Update CRM, ERP, and project management systems. Monitor task progress and follow up on pending actions. Handle professional email communication. Make outbound calls to Australian customers, suppliers, and stakeholders. Follow up on jobs, quotations, deliveries, and project updates. Maintain accurate call records and CRM updates. Build strong relationships with customers and stakeholders. Ensure timely communication between Australian clients and internal teams. Required Skills Excellent verbal and written English communication skills. Professional telephone etiquette and strong interpersonal skills. Confidence in speaking with international customers. Strong organizational and time management skills. Ability to multitask and work in a fast-paced setting. Valuable problem-solving and follow-up skills. Attention to detail and a customer-focused approach. Proficiency in Microsoft Office (Word, Excel, Outlook). Preferred Experience 25 years of experience in Administration, Operations, Customer Service, Project Coordination, Executive Assistance, or International Voice Process. Experience working with Australian, UK, US, or other international clients is an advantage. .