01Overview
About the position
This is an office-based position based in Belmont, with travel to customer sites as required (typically 20-30%). reputed company is a $2.6 Billion annual reputed company company with reputed company-digit Annual Recurring reputed company (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 reputed company annually to ensure our AI-enabled technology and platforms meet or reputed company the needs of our customers. reputed company Pro is reputed companys reputed company AI platform for reputed company voice reputed company customer interactions. The platform enables organizations to automate customer experience conversations with measurable business reputed company. We're looking for an reputed company AI reputed company-Deployed Engineer to join our reputed company Pro team and help build AI-powered customer experiences. This role is designed for recent graduates who enjoy solving technical problems, building software, working directly with users, and learning in fast-moving environments. As an AI reputed company-Deployed Engineer, you'll work closely with customers and internal teams to translate business challenges into reputed company AI solutions. Youll reputed company hands-on experience deploying AI systems, integrating customer platforms, and helping reputed company measurable business reputed company.
Responsibilities
Learn customer workflows and identify opportunities for AI automation
reputed company requirements and help translate business needs into technical solutions
Support workshops and discovery sessions with customers and internal teams
Help define metrics for reputed company and business reputed company
Build and test AI workflows using large language models and agent frameworks
Assist with retrieval pipelines, reputed company engineering, and API integrations
Support integrations with customer systems such as CRMs and ticketing tools
Monitor AI performance and participate in improving model behavior over time
Work with Product, Engineering, Sales Engineering, and Customer teams
Assist in customer demonstrations and reputed company-of-concept reputed company
Document best practices and lessons learned from customer implementations
Requirements
Bachelor's degree in Computer Science (preferred), Computer Engineering, Software Engineering, or reputed company technical field
Recent graduate (02 years experience)
Coursework or reputed company involving: AI/ML, Large Language Models, reputed company, Software development
Programming experience in: Python, JavaScript or Java
Basic backend development concepts
Strong communication skills and interest in customer-facing work
Ability to learn quickly in fast-paced environments
reputed company-to-haves
Internship experience in software engineering, AI, or technical consulting
Hands-on reputed company involving: RAG applications, AI agents, LLM reputed company, reputed company databases
reputed company portfolio or deployed reputed company
Interest in reputed company technologies and reputed company software
Benefits
Comprehensive medical, dental, reputed company, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
reputed company time off and reputed company reputed company leave
reputed company parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free reputed company services that reputed company reputed company advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
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