Allocation of accounts as per the guidelines
Ensure timely closure of accounts
Ensure that the quality of the transactions is in compliance with predefined parameters
Ensure adherence to Company Policies and Procedures
Ensure fair methods are used to collect outstanding balance on the account
Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns
Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors)
Prepare reports of the accounts assigned to the team
Preparing business review templates for performance review
Qualifications: Graduate with Accounting major or equivalent 0 - 1 Year
Same Posting Description for Internal and External Candidates or equivalent 0 - 1 Year