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Homeโ€บCompaniesโ€บKrollโ€บAnalyst II, Client Services Operations
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Analyst II, Client Services Operations

๐Ÿ“LOCATIONMumbai City
๐Ÿ“ˆEXPERIENCE3 to 7 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBFSI
๐Ÿ—“POSTED26 Jul 2026

01Overview

We are seeking an experienced Analyst with strong expertise in AML, KYC, Transaction Monitoring, and Fraud Alerts Review to work in a high performing operational team within our Client Service Operations function. The ideal candidate brings deep domain knowledge in financial crime compliance. This is a critical role responsible for operational delivery, quality management, client satisfaction, and continuous process improvement. The responsibilities include but are not limited to: Conduct end-to-end reviews of AML, KYC, Transaction Monitoring, and Fraud alerts as per SOPs and implement feedback to improve accuracy and consistency. Interpret regulatory requirements and policy changes (FATF, USA PATRIOT Act, EU AMLD, FCA, APAC AML, etc.) and translate them into updated SOPs and workflows. Share knowledge with junior analysts and support training/onboarding activities. Perform detailed investigations, documentation, and case narratives with >99% quality. Participate in knowledgesharing sessions, daily huddles, and refresher trainings. Assist in updating SOPs, checklists, and process documents as regulatory or procedural changes occur. Analyze recurring issues and contribute to process enhancements and root-cause analysis. Ensure all research, reviews, and investigations meet regulatory, audit, and internal quality expectations. Collaborate with TL and BU teams to clarify case details, resolve discrepancies, and ensure smooth delivery. Essential traits: Bachelors or Masters degree in Finance, Business Administration, Law, or a related field. 35 years of experience in AML, KYC, Transaction Monitoring, Fraud Operations, or Financial Crime Compliance. Strong knowledge of global regulatory frameworks (FATF, USA PATRIOT Act, EU AMLD, FCA, GDPR, APAC AML). Strong knowledge on tools like Elliptic, Chainalysis, TRM Labs, Sumsub and LexisNexis ThreatMetrix Excellent communication, analytical, investigative, and decisionmaking skills. Strong proficiency in MS Office Preferred Certifications Candidates possessing any of the following certifications will be given preference: CAMS (Certified AntiMoney Laundering Specialist) CKYCA (Certified KYC Associate) Globally Certified KYC Specialist (GOAKS) Any other recognized certification in AML/Compliance/Financial Crime About Kroll In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients claritynot just answering all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, youll contribute to a supportive and collaborative work environment that empowers you to excel. Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globallyand encourage our people to do the same. Kroll is committed to equal opportunity and diversity, and recruits people based on merit. In order to be considered for a position, you must formally apply via careers.kroll.com #LI-JC1 #LI-Hybrid .

02What you'll need

Experience
3 to 7 Yrs
Employment Type
Full time
Programming languages
AMLKYCTransaction MonitoringRegulatory RequirementsSOPsQuality ManagementProcess ImprovementFraud Alerts ReviewFinancial Crime CompliancePolicy Changes

03About KROLL

BFSIIndustry
Full timeEmployment Type
Mumbai CityLocation
Not Disclosed ยท salary hidden by employer
3 to 7 Yrs ยท Mumbai City
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
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