01Overview
Job Summary: We are seeking a highly skilled Application Support Specialist with over 5 years of experience in technical roles within large organizations. The role involves providing application production support within the ITIL framework and ensuring seamless operations for wealth management applications. A background in banking or financial services is preferred, with expertise across asset classes, portfolio management, and trade lifecycle processes.
Must-Have Skillsets (Mandatory): - 5+ years of experience in application production support in large organizations.
- Expertise in:
- Troubleshooting, configuration, and maintenance of applications.
- Application performance tuning and optimization.
- Resolving tickets with quality and within SLA timelines.
- Proactive monitoring and incident analysis.
- Workflow maintenance and configuration.
- Strong knowledge of asset classes: Equities, Fixed Income, Funds, ETFs, and Structured Products.
- Familiarity with portfolio management and trade lifecycle processes in wealth management.
- Proficiency in Oracle SQL, PL/SQL, MSSQL, and .NET application frameworks.
- Hands-on experience with Unix commands.
- Experience in handling interface-related issues and working with middleware systems like TIBCO/Open API/Microservices.
Good-to-Have Skillsets (Optional): - Understanding of: - Limit monitoring, LTV concepts, Haircuts, Margin Calls, and Liquidation. - Collateral Management processes such as Pledge/UnPledge. - Basic market data knowledge. - Open source applications and components. - Application licensing management. - Knowledge of: - Advent/SAXO/FINIQ platforms. - Databases like MongoDB, Hive, and PostgreSQL.
Qualifications &
Experience: - 5+ years of relevant technical experience in large organizations. - Banking or financial services background preferred. - Familiarity with ITIL frameworks and application production support best practices. .
