01Overview
Responsibility To extend technical support to sales/customers for all kind of technical enquiries,
manage projects, handling seal failure analysis(performance issue). Has a large technical
understanding to respond to customers' requests to safeguard existing business.
Tasks and Responsibilities .
To study the EAR(Engineering action request), customer drawing/technical specification,
seal selection and make the proposal drawing for potential customers.
Follow up on proposal with customer for approval etc During proto development, to support the seal installation. In case of any seal failure, to study & find out the possible reasons. Sending the failure
analysis report taking guidance from experts.
Understand Customer Technical training Visiting the customers along with CSR as & when required To handle the projects & maintaining the project report. To keep track of customer & supplier drawings, standards, quotes etc. Participate in promotional activities like exhibition, technical seminars etc. To promote new seals in our customer application. Process knowledge of Oil & Gas Segment
Education and Experience
BE in Mechanical Engineering
Exp in Oil & Gas, & OEM Sales with 5-7 Years
Strong work experience in application engineering & design with respective customers
Familiar with CRM Software Strong Knowledge on Business Sales and Marketing Practices Knowledge in seals, Hydraulics and Pneumatics Systems Preferred Process knowledge of Oil & Gas segment. Knowledge on Rubber/Plastics products Excellent customer focus and understanding of total customer satisfaction Ability to lead and motivate customers
Skills: seals,gas,oil .
