Application Support Engg with Linux, Ubuntu, Windows, AWs,MySQL Server, Docker

Gain a thorough understanding of all company software and products. Perform installation, configuration, training, and troubleshooting of company products on-site or remotely as required. Conduct testing of software/applications/products to ensure quality and functionality. Provide timely technical support and assistance to customers via phone, email, chat, or on-site visits. Troubleshoot and resolve complex technical issues related to applications and systems. Collaborate with internal teams to identify, analyse, and implement solutions for customer issues and enhancement requests. Analyse customer feedback and usage trends to help improve product quality and user experience. Job

Strong understanding of operating systems such as Linux, Ubuntu, and Windows , along with software application fundamentals. Hands-on experience with AWS, MySQL Server , and Docker is essential. Excellent communication, customer-handling, and problem-solving skills. Ability to work in a fast-paced environment and manage multiple priorities effectively. Strong analytical mindset with proven troubleshooting abilities. .