01Overview
APPLICATION SUPPORT ENGINEER DMS WORKSITE (SFIA LEVEL 3)
Job Title: Application Support Engineer DMS Worksite
Key Responsibilities
Support DMS (MySQL, .NET, Python, iManage integration with CAM and Litera).
Troubleshoot ingestion, indexing, search, and document lifecycle issues.
Participate in rotating shifts and on-call.
Certifications (Preferred)
iManage
MySQL basics
SFIA Competency Table Skill Level Description Expected Proficiency ASUP 3 Support Positive debugging & DMS understanding ITOP 3 Ops VM + DB awareness SCAD 3 Security Handles access issues .