01Overview
Educational Requirements Master Of Engineering, MCA, MTech, Bachelor Of Comp. Applications,Bachelor Of Science, Bachelor Of Engineering, Bachelor Of Technology
Service Line Cloud Infrastructure Services
Responsibilities
- Provide L2 production support for enterprise applications in Unix/Linux environments
- Monitor application health, logs, and system performance to ensure uptime and SLA adherence
- Troubleshoot and resolve application, batch job, and system-related issues
- Perform log analysis, debugging, and root cause analysis for recurring incidents
- Support Python-based applications/scripts, including debugging and minor enhancements
- Monitor and manage batch jobs, scheduling, and job failures (AutoSys/cron or similar)
- Coordinate with L1/L3 teams, developers, and infrastructure teams for issue resolution
- Handle incidents, service requests, and problem management in line with ITIL processes
- Support deployments, releases, and workplace validation activities
- Maintain documentation, SOPs, and knowledge base articles
Preferred Skills:
- Technology->Open System->UNIX
- Technology->Open System->Linux
- Technology->OpenSystem->Python - OpenSystem .
