Provide L2 production support for enterprise applications in Unix Linux environments
Monitor application health logs and system performance to ensure uptime and SLA adherence
Troubleshoot and resolve application batch job and system related issues
Perform log analysis debugging and root cause analysis for recurring incidents
Support Python based applications scripts including debugging and minor enhancements
Monitor and manage batch jobs scheduling and job failures AutoSys cron or similar
Coordinate with L1 L3 teams developers and infrastructure teams for issue resolution
Handle incidents service requests and problem management in line with ITIL processes
Support deployments releases and environment validation activities
Maintain documentation SOPs and knowledge base articles
Preferred Skills:
Technology->OpenSystem->Python - OpenSystem,Technology->Open System->Linux,Technology->Open System->UNIX .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
UnixLinuxPythonTroubleshootingMonitoringBatch ProcessingLog AnalysisDebuggingRoot Cause AnalysisAutosys