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Homeโ€บCompaniesโ€บZenmed Solutionsโ€บAR caller/AR analyst (Chennai)
ZS

AR caller/AR analyst (Chennai)

๐Ÿ“LOCATIONChennai
๐Ÿ“ˆEXPERIENCE1 to 5 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryMedical / Healthcare
๐Ÿ—“POSTED9 Aug 2026

01Key Responsibilities

Make outbound calls to insurance companies to follow up on outstanding claims. Review denied or pending claims and take appropriate action. Understand payer-specific requirements across Medicare, Medicaid, Commercial, and WC/MVA claims. Document call notes, action taken, and next steps accurately in the billing system. Coordinate with internal teams when additional information or documentation is needed. Work towards meeting individual and team-based targets (productivity & quality). Required Skills & Qualifications: 1.Minimum 1 years of experience as an AR Caller in US Medical Billing / RCM. 2.Strong understanding of the AR follow-up cycle and denials 3.Excellent communication skills & Ability to identify claim issues, analyze denials, and provide resolutions. 4.Proficiency in working with billing software and payer portals. 5.Good analytical and problem-solving skills. 6.Willingness to work in Night shift. JOB DESCRIPTION: The AR Analyst is responsible for managing outstanding insurance and patient receivables, ensuring timely follow-up, payment recovery, denial resolution coordination, and reduction of aging AR. The role focuses on improving cash flow, reducing write-offs, and identifying revenue leakage. The Senior AR Analyst additionally handles high-value accounts, payer escalations, aging analysis, and AR performance reporting. JOB OBJECTIVE: Core Responsibilities (Process Associate AR Analyst) 1. Review and work on outstanding insurance claims. 2. Follow up with payers via phone and portals for claim status. 3. Identify unpaid, underpaid, or partially paid claims. 4. Coordinate with Denial team for appeal submission. 5. Identify and escalate underpayments. 6. Ensure claims are processed within timely filing limits. 7. Maintain detailed follow-up notes in PM system. 8. Work on aging buckets (030, 3160, 6190, 90+). 9. Reduce AR days and improve collection rate. 10. Adhere to SLA and productivity targets. Required Skills & Qualifications: 1.2 to 4 years of experience as an AR analyst in US Medical Billing / RCM. 2.Robust understanding of the AR follow-up cycle and denials,charge entry. 3.Excellent communication skills 4.Must have end to end experiencce(From Charge entry to Denials) Walkin- 11.00 am to 3.00 pm (Monday to Friday) Contact Details: Contact Name: Dhanalakshmi Contact Number: 98845 15556 Email ID: Company Name: Zenmed Solution Pvt Ltd Address:No 55, 1st floor, Seshachalam Street, Periyapet, Saidapet, Chennai, Tamil Nadu 600015. .

02What you'll need

Experience
1 to 5 Yrs
Employment Type
Full time
Programming languages
analytical skillsnight shiftUS healthcare billing processinsurance followupsclaim issues resolutionpayerspecific requirementsbilling softwarepayer portalsproblemsolving skillsdenial resolution

03About ZENMED SOLUTIONS

Medical / HealthcareIndustry
Full timeEmployment Type
ChennaiLocation
Not Disclosed ยท salary hidden by employer
1 to 5 Yrs ยท Chennai
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
ZS
ZENMED SOLUTIONS
Medical / Healthcare
View all ZENMED SOLUTIONS jobs โ†’
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