01Key Responsibilities
Make outbound calls to insurance companies to follow up on outstanding claims. Review denied or pending claims and take appropriate action. Understand payer-specific requirements across Medicare, Medicaid, Commercial, and WC/MVA claims. Document call notes, action taken, and next steps accurately in the billing system. Coordinate with internal teams when additional information or documentation is needed. Work towards meeting individual and team-based targets (productivity & quality).
Required Skills & Qualifications:
1.Minimum 1 years of experience as an AR Caller in US Medical Billing / RCM.
2.Robust understanding of the AR follow-up cycle and denials
3.Excellent communication skills & Ability to identify claim issues, analyze denials, and provide resolutions.
4.Proficiency in working with billing software and payer portals.
5.Good analytical and problem-solving skills.6.Willingness to work in Night shift.
JOB DESCRIPTION:The Charge Entry Associate is responsible for accurate and timely entry of patient demographic details, CPT/HCPCS codes, ICD-10 diagnosis codes, modifiers, and provider information into the Practice Management (PM) system to ensure clean claim submission.The Senior Process Associate handles complex specialty coding scenarios, quality validation, and supports process
improvements to reduce front-end rejections.
JOB OBJECTIVE:Core Responsibilities (Process Associate AR Analyst)
1. Review and work on outstanding insurance claims.
2. Follow up with payers via phone and portals for claim status.
3. Identify unpaid, underpaid, or partially paid claims.
4. Coordinate with Denial team for appeal submission.
5. Identify and escalate underpayments.
6. Ensure claims are processed within timely filing limits.
7. Maintain detailed follow-up notes in PM system.
8. Work on aging buckets (030, 3160, 6190, 90+).
9. Reduce AR days and improve collection rate.
10. Adhere to SLA and productivity targets.
Walkin- 11.00 am to 3.00 pm (Monday to Friday)
Contact Details:
Contact Name: Dhanalakshmi
Contact Number: 98845 15556
Email ID:
Company Name: Zenmed Solution Pvt Ltd
Address:No 55, 1st floor, Seshachalam Street, Periyapet, Saidapet, Chennai, Tamil Nadu 600015. .
