01Responsibilities
- Make initial contact with delinquent clients to recover outstanding payments
- Maintain a professional approach during customer interactions to resolve payment issues effectively
- Manage/monitor debt recovery efforts to ensure successful collections
- Update customer account notes in the current system for transparency and tracking
- Ensure cash receipts and incoming and outgoing wires are recorded on time
- Meet or exceed individual cash targets and call volume assigned on a monthly and quarterly basis
- Drive productivity by training and directing the work of Collections employees
- Implement established best practices to streamline and improve the collections process
- Adhere to all health and safety standards to maintain a secure working setting
Qualifications:
- Candidate must have a bachelors degree
- At least 4+ years of experience in AR calling or billing, for an international voice processing industry
- Strong communication, negotiation, and problem-solving skills
- Familiarity with HIPAA regulations and other healthcare compliance standards
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .
