o Calling the Insurance companies (in US) and follow up on the outstanding Accounts Receivables.
o Act as Senior caller handling more complex/aged inventory.
o Ensures assigned accounts are worked towards resolution.
o Follow the basic rules as provided on the SOP
o Assists in resolution of outstanding issues from previous transactions.
o Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing time line as per contract
o Responsible for ensuring delivery to client in adherence with quality standards.
o Help the team achieve the critical service levels (cash and aging) of the customer.
shift timing :- (6pm-3am) ; 5 days working (sat&sun; )fixed off .
salary :- 40k+ incentives
wfo , Hyderabad
cab facility
Thanks regards
Kruthima
Senior HR-Talent Acquisition
Number : -View phone number on expertia.ai
Email-id :- View email address on expertia.ai
Benefits of working as a Ar caller in Hyderabad:
Excellent advantages
Advancement opportunities
Market-market-competitive salary .