01Overview
AGS Health is hiring enthusiastic graduates to join our US Healthcare Revenue Cycle Management (RCM) team as AR Callers. This is an excellent opportunity for fresh graduates who want to build a career in the healthcare BPO industry. Experienced AR Callers are also encouraged to apply.
The role involves interacting with US insurance companies to follow up on outstanding medical claims, resolve claim-related issues, and ensure timely reimbursements.
Key Responsibilities
Follow up with US insurance companies regarding outstanding medical claims. Analyze denied or unpaid claims and identify appropriate resolutions. Update claim status and call outcomes accurately in the billing system. Coordinate with internal teams to resolve billing and payment-related issues. Meet daily productivity and quality targets. Maintain confidentiality and comply with company policies and US healthcare standards. Build knowledge of the US Healthcare Revenue Cycle Management (RCM) process. Eligibility Criteria
Graduate in any discipline (Mandatory) Freshers with excellent English communication skills are welcome. Candidates with 02 years of experience in AR Calling, Voice Process, International BPO, or US Healthcare will have an added advantage. Good verbal and written communication skills. Strong analytical and problem-solving abilities. Basic computer knowledge and willingness to learn. Positive attitude and ability to work in a fast-paced environment. What We Offer
Excellent opportunity to start a career in US Healthcare. Comprehensive training for freshers. Attractive salary with performance-based incentives. Career growth and internal promotion opportunities. Professional work environment. Learning and development programs. Preferred Skills
Excellent spoken English. Good listening and interpersonal skills. Basic knowledge of MS Office. Willingness to work in rotational shifts, if required. Quick learner with a customer-focused approach. .
