Role Description Overview:
The AR Caller / Sr. AR Caller - RCM (AR) is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service
Responsibility Areas:
To review emails for any updates
Call Insurance carrier document the notes in software and spreadsheet and take appropriate action
Identify issues and escalate the same to the immediate supervisor
Update Production logs
Desired Profile:
Understand the client requirements and specifications of the project
Meet the productivity targets of clients within the stipulated time.
Ensure that the deliverable to the client adhere to the quality standards.
Ensure follow up on pending claims.
Prepare and Maintain status reports
Should be willing to work in night shifts .
