01Overview
AR Caller (Accounts Receivable Caller) Healthcare RCM
Key Responsibilities
Contact insurance companies, patients, and healthcare providers to follow up on outstanding medical claims.
Resolve payment issues and ensure timely reimbursement.
Appeal denied claims and correct claim errors.
Analyze remittance advice (ERA/EOB) to identify payment discrepancies.
Maintain accurate documentation of all calls and claim updates.
Eligibility & Skills
Minimum 1+ years of AR Physician Calling experience in Healthcare Revenue Cycle Management (RCM).
Strong understanding of insurance claims, denials, appeals, and reimbursement processes.
Knowledge about Medicare Medicaid & CMS-1500 form.
Excellent verbal and written communication skills.
Ability to manage high call volumes in a voice process.
Proficiency in medical billing software and MS Office.
Strong analytical skills.
Comfortable working rotational shifts.
Education
Undergraduate or Graduate. .
