01Overview
Roles and Responsibilities :
Manage patient accounts receivable (AR) calls to resolve billing discrepancies, denials, and payment issues.
Identify and address root causes of denials through thorough analysis of EOBs, claims, and other relevant data.
Collaborate with internal teams to resolve complex AR cases, including appeals processing and credit balance resolution.
Maintain accurate records of all interactions with patients, insurance companies, and healthcare providers.
Job Requirements :
1-6 years of experience in AR calling or revenue cycle management in a medical services setting.
Strong understanding of US healthcare regulations and industry standards for billing practices.
Excellent communication skills for effective phone conversations with patients, insurance representatives, and healthcare providers. .
