01Overview
Who We Are Looking For
Its hard out there for a physical therapistespecially when it comes to getting paid what he or she deserves. Thats why we need an energetic, motivated self-starter who can advocate for these stellar healthcare providers and make sure they receive every dollar bill they earn. As a WebPT A/R Specialist, you will actively participate in collections procedures, research, appeal claim denials, and generate claim resubmissions for assigned accounts.
What Youll Be Doing As A Part of Our Team
Pursue full contractual reimbursement on behalf of our members. Tasks include:Obtain claim status via phone or internetResolve accounts quickly and accurately, obtaining maximum reimbursement, and perform investigative follow up tasks in a fast-paced environmentConduct research, including sometimes contacting patients, insurance carriers, and claim adjusters.Claim AppealsResponding to insurance carrier correspondence or inquiresTimely and accurate follow-up on denials and appealsConsistently meet or exceed productivity and quality standards.Work independently or as a member of a team to achieve and maintain SLA metrics set by the AR Department.Identify opportunities for member, system, and process improvements and submit to team lead.Adhere to all HIPAA guidelines and regulations keeping all of the data in our system safe and secure.Reliable and punctual in reporting for work and taking designated breaks.WebPT Accounts Receivable Specialist I reports to the Accounts Receivable Lead.
What You Should Have To Qualify
At least two years of experience in full-cycle medical billing or schoolingAt least three years of customer service experienceHealthcare compliance and terminology knowledgeKnowledge of insurance guidelinesespecially those associated with Medicare and Medicaidas well as ICD-10 and CPT codes.
Ideally, You Would Also Have These
Critical and analytical thinking skills to help resolve billing issues and collect payments.Excellent communication skills both written and verbal.Experience in the rehab therapy community and the day-to-day operations of a large PT, OT, or SLP clinic is preferred but not required.Be passionate about quality customer service.Detail oriented, good organizational skills, and ability to be a team playerProficiency in Google Workspace
Culture is at our Core
Service: Create Raving FansAccountability: Follow Up; Own UpAttitude: Possess True GritPersonality: Be MintyWork Ethic: Be Rock SolidCommunity Outreach: Give BackHealth and Wellness: Live BetterResource Efficiency: Do Ms With Menos
About Us
Here, we work hardbut we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if youre a can-do kinda person who loves to help Members win and enjoys working from just about anywherethen youll fit right in. Weve got big plans, but we cant achieve them without you. Join us, and lets achieve greatness. .
