01Overview
Managing the collections through team of COs/DMAs.
Responsible for the collections performance on various collection parameters such as: a. Arrear resolution b. Bucket wise resolutions (Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical area.)
Performance review on field monthly basis and Quarterly performance review of the COs of allocated collection targets
Monthly review (Agency performance, acting against the low performer COs, DMAs (off rolls) & agencies, identifying & suggesting new agencies / DMAs for collection & evaluation & empanelment of these new agencies.
Ensuring periodic billing & processing of the payouts for the agencies / DMAs as per the approved payout grids.
Periodic evaluation / correction of the field capacity as per the Avg. Collection Ratio (ACR)
Ensuring smooth execution of the various strategies/drives planned by HO/RO for day-today collection performance improvement.
Repo kit requirement, monitoring the repo Stock inventory, compliance to the adhered processes related to repo
Liquidation of eligible repo assets in coordination with brokers and HO team and collect payment for approved for sale cases
