01Overview
We are looking for a skilled professional to join our team as an Area Collection Manager in West Bengal, Chhattisgarh, and Jharkhand. The ideal candidate will have a robust background in lending collections.
Roles and Responsibility
- Manage and oversee the collection process to ensure timely payments from customers.
- Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
- Collaborate with internal teams to resolve customer complaints and disputes.
- Analyze and report on collection performance metrics to identify areas for improvement.
- Ensure compliance with regulatory requirements and company policies.
- Build and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
Job Requirements
- Proven experience in lending collections or a related field.
- Strong knowledge of collection principles, practices, and regulations.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and reporting skills, with attention to detail and accuracy.
- Experience working with CRM software and other collection tools.
About Company
One97 Communications Limited is a leading player in the industry, committed to providing exceptional service and solutions to its clients. .
