01Overview
Role & responsibilities
We are seeking an experienced Area Collection Manager with solid expertise in collections and NPA (Non-Performing Asset) account management. The candidate will be responsible for driving collection performance, managing recovery operations, handling critical delinquent accounts, and leading a team to achieve collection targets.
Role & responsibilities
- Manage collection and recovery activities across the assigned area.
- Handle NPA accounts and implement effective recovery strategies.
- Monitor collection performance and ensure achievement of monthly targets.
- Lead, train, and guide collection executives to improve productivity.
- Conduct field visits for high-value and critical recovery cases.
- Maintain strong relationships with customers while ensuring timely debt recovery.
- Analyze delinquency reports and take corrective actions.
- Ensure compliance with company policies, regulatory guidelines, and collection practices.
- Prepare and present collection MIS reports to management
- Preferred candidate profile
- 4-6 years of experience in collections, recovery, or NPA management.
- Strong knowledge of collection processes and recovery mechanisms.
- Experience in handling delinquent and NPA customer accounts.
- Proven team management and leadership skills.
- Good negotiation, communication, and problem-solving abilities.
- Proficiency in MS Excel and reporting tools.
- Willingness to travel within the assigned region. .
