01Overview
Roles and Responsibilities
Manage a team responsible for collection of outstanding receivables from customers.
Oversee daily operations, ensuring timely recovery of loans and debts.
Develop strategies to improve collections efficiency and reduce delinquencies.
Collaborate with internal stakeholders to resolve customer issues and disputes.
Analyze performance metrics to identify areas for improvement.
Desired Candidate Profile
4-8 years of experience in Debt Recovery, Loan Recovery, Field Collections, Team Handling, Communication Skills, Leadership Skills.
Strong understanding of Recovery processes and procedures.
Ability to analyze data and develop effective solutions to optimize collections performance.
Excellent communication and leadership skills with ability to motivate teams. .