Job Role Responsible for Bkt Collection, w-off recovery in lending portfolio.
Managing a Team of Collection Associate and Collection Officers.
Ensuring adequate man power for portfolio coverage meeting CAPE norms.
Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
Specific focus on Non starters and daily visit on delinquent customers.
Recommending legal actions for critical cases.
No delay in deposition of money.
Key Responsibilities Responsible for collection efficiency on timely manner, thus delivering targeted performance.
Responsible for Effective Cost Management.
Understanding & Managing Healthy Portfolio. .
