Area Recovery Manager Secured & Unsecured Lending Business
Reporting to Area Manager
Main Tasks & Areas of Responsibility
- Delinquency reduction.
- Earlier resolution with normalization.
- Monitor accounts on daily basis
- Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
- Responsible for team building and training collection staffs
- To Work closely with Muthoot Fincorp branches for the smoother part of collection
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- Skills and Exposure
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- A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
- Proven ability to Handle difficult customer.
- Should have the knowledge of other products movement in the market.
- At least 3 years experience in collection with 2 years of On roll team members.
- Excellent interpersonal and verbal communication skills
- Ability to Work & Deliver business targets under pressure.
Be Accountable for Portfolio Quality of the Location.
Special Requirements (If any)
- Should have willingness to travel as per company requirement. .
