01Overview
Coimbatore, India
- Tech Hiring
- 3120191
Role Purpose
The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB).
The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him.
Do
The roles and responsibilities defined below indicate the co
- ordinator as well as the configuration managers roles, rolled into one.
- The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services.
- Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations.
- Ensuring that all CIs are accurately registered
- Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System
- Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB
- Creating reports and analyses the CMDB when requested by the Configuration Manager
- Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own
- Ensuring that authorized procedures and work practices are followed
- Own the SACM process end to end
- Make sure all changes to the CIs and the CMS are controlled, audited and reported
- Make sure the CMS is up-to-date
- Define the naming conventions for the CIs
- Own the CMS
- All updates to the CMS go through the Configuration Manager
- Take control of both the software and hardware CIs
- Control of all assets and liaison with the procurement team is one of the key responsibilities
- Define the asset disposal policy along with the customer
- Work closely with the change and release team to make sure the CMS is up-to-date
- Conduct scheduled and also ad hoc audits of the CIs
- Define an audit policy and audit p .
