Assistant - Call Centre and Query Management

Assistant Call Centre & Query Management - Responsible for assisting in call centre operations and managing customer queries efficiently. - Acts as a point of contact for patients and clients seeking information or support. - Requires good communication skills and ability to handle multiple queries professionally. - Supports the call centre team in maintaining service quality and timely response. - Works closely with hospital departments to ensure accurate information dissemination. - May involve handling telephonic and email communications related to hospital services. - Requires adaptability to work in a healthcare environment and manage sensitive information. - Focuses on customer satisfaction and query resolution to enhance patient experience. - Likely to require coordination with various hospital units for query escalation and follow-up. - Emphasizes teamwork and organizational skills to manage workload effectively.It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.More about this Assistant - Call Centre and Query Management jobPlease go through the FAQs to get all answers related to the given Assistant - Call Centre and Query Management jobWhat qualifications and experience are required for this Assistant - Call Centre and Query Management position Ans : Candidates should have All Education levels with 1-7 years of experience. What is the salary and job type for this role Ans : Salary details will be shared during the hiring process. What shift and timings does this job follow Ans : This Assistant - Call Centre and Query Management job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Kanchrapara M, Kolkata. How many vacancies are there for this Assistant - Call Centre and Query Management job Ans : There is 1 vacancy for this Assistant - Call Centre and Query Management role. Is this job open for all genders Ans : Yes, this Assistant - Call Centre and Query Management job is open for both male and female candidates. What is the job location for this position Ans : The job location for this Assistant - Call Centre and Query Management position is Kanchrapara M, Kolkata. What makes this Assistant - Call Centre and Query Management job a good opportunity Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.