Assistant / Deputy Manager - Lead Application Mahape Navi Mumbai

Description:

 JOB ROLE:  

• Be responsible for production support & release management for application assigned - SRE C1 - Application Performance Management  : APM(Dynatrace).
• Should ensure application reliability, proactive monitoring, and incident resolution, while supporting enterprise observability and performance goals.  
• Should possess excellent troubleshooting and analytical skills.

KEY RESPONSIBILITIES

• APM Tool Management
• Configure, maintain, and optimize APM Tools (Dynatrace, Appdyanmics, Datadog, New Relic, Splunk, IBM Instana, Zoho Manage Engine etc.).
• Ensure end-to-end visibility of application health and performance.
• Managing Agent deployment, configure monitoring policy on Tenant settings.
• Perform platform upgrade, configure full stack/real user/log monitoring.
• Managing inventory of servers.
• Monitoring & Incident Response
• Establish KPIs and SLAs for application performance.
• Monitor dashboards, detect anomalies, and lead incident triage.
• Collaborate with DevOps and engineering teams for root cause analysis.
• Performance Optimization
• Identify recurring performance bottlenecks and propose improvements.
• Support scalability and resilience initiatives across applications.