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Homeโ€บCompaniesโ€บDatamark, Inc.โ€บAssistant Manager Back Office
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Assistant Manager Back Office

DATAMARK, INC. ACTIVELY HIRING
๐Ÿ“LOCATIONMumbai City
๐Ÿ“ˆEXPERIENCE6 to 10 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBPO / Call Center
๐Ÿ—“POSTED2 Sept 2026

01Responsibilities

Coordinates and oversees the day-to-day workflow of Back Office Supervisors. Assists the Back Office Manager with employment actions, including discipline and termination of employees in accordance with company policy. Supports the financial metrics, i.e. speed and efficiency for assigned projects with the assistance of the Back Office Manager Assists with hiring and training new staff Develops Back Office Supervisors and Lead Operators for promotional opportunities Assists with conducting meetings with clients and presents production data, improvement plans, workflow processes, production processes, etc. utilizing tools such as PowerPoint. Conducts comprehensive tours for clients in their production areas Tracks and evaluates the performance of employees in the assigned groups. Minimum Qualifications: Bachelors Degree preferred Experience Required: At least 6 years of back office field experience with 4 of those years in a supervisory role. Benefits Group Medical Insurance Statutory Benefits 5 Days Working .

02What you'll need

Experience
6 to 10 Yrs
Employment Type
Full time
Programming languages
back office operationsteam managementperformance managementcollaborationcontinuous improvementproblemsolvingclient escalationsworkflow efficiency

03About DATAMARK, INC.

BPO / Call CenterIndustry
Full timeEmployment Type
Mumbai CityLocation
Not Disclosed ยท salary hidden by employer
6 to 10 Yrs ยท Mumbai City
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
Hiring StatusACTIVELY HIRING
DI
DATAMARK, INC.
BPO / Call Center
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