Assistant Manager - Product Delivery

Assistant Manager Product Delivery Location: Mumbai At IDfy, a great product only creates value when it actually lands - deployed, adopted, and working in the real world. As our Assistant Manager Product Delivery, you'll be the person who makes that happen: turning client requirements into working solutions, translating messy real-world problems into clean product outcomes, and owning delivery end-to-end from the first conversation to go-live. If you love figuring out "what the client actually needs, how to solve it, and how to ship it" - this role is built for you. We're The Perfect Match If You Have 13 years of experience in a client-facing implementation, SaaS delivery, solutioning, or technical project role.Have worked directly with enterprise clients and juggled multiple stakeholders and workstreams without dropping the ball.Are AI-first and hands-on - you reach for AI tools instinctively to move faster and solve smarter.Bring a can-do attitude - when someone says "this is tricky," your first instinct is "let's figure it out."Communicate with clarity and influence - equally comfortable aligning a client's HR team and rallying internal Product & Engineering.Thrive on ownership and ambiguity - you'd rather run a thread yourself than wait for a map. Here's What Your Day Would Look Like Own end-to-end delivery of IDfy's products for clients - from requirement understanding through solutioning, UAT, and go-live - within agreed timelines.Get deep into the client's employee onboarding journey and HRTech ecosystem to spot process and product gaps before they become delivery issues.Translate client requirements into clear, actionable asks for internal teams - and translate the most appropriate solution back out to the client.Partner across teams to balance what the client wants against what's buildable, scalable, and on-time.Act as the key point of contact across the delivery lifecycle, keeping clients and internal Product / Engineering / Sales / CX aligned.Run multiple client implementations at once - tracking dependencies, risks, blockers, and timelines, and prioritizing by client impact and business criticality.Spot recurring patterns and push to standardize and improve how delivery gets done. Why IDfy At IDfy, we don't just build products - we build trust infrastructure for the digital economy. In this role, you'll sit at the frontline of how that trust actually reaches clients: owning delivery, shaping solutions, and working shoulder-to-shoulder with Product and Engineering. If you've ever wanted to turn delivery puzzles into product wins - this is your playground. .