Assistant Relationship Manager-Liabilities

Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area Ensure completion of account opening formalities with strict adherence to KYC norms (Field verification Mandatory) Engage customers with multiple products at the time of account Opening (viz: Mobile banking / Net banking registration / RD- FD activation) Ensuring account activation and subsequently maintaining the health of account Ensure superior customer service to capture larger wallet share of population Spearhead resolution of customer queries and issues Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Secondary

Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics: Customer Acquisition targets, Cross sell targets. .