01Responsibilities
- Lead agile transformation initiatives across the organization.
- Develop and implement strategies for CRM system deployment and optimization.
- Provide training and support to teams on agile methodologies and CRM usage.
- Collaborate with stakeholders to define project goals, scope, and deliverables.
- Monitor project progress, identify risks, and implement corrective actions as needed.
- Drive continuous improvement and innovation within the banking processes
- Perform any other Duties/Responsibilities as may be assigned by the Bank from time to time including operational or administrative Roles based on Business Needs
Job Specific Skill:
Agile Expertise:
- Deep understanding of agile methodologies (Scrum, Kanban, Lean, Protected).
- Ability to lead and mentor cross-functional teams in adopting agile practices.
- Experience in setting up and managing agile frameworks and tools.
CRM Implementation:
- Extensive knowledge of CRM systems and their implementation in banking environments.
- Ability to customize CRM solutions to meet business requirements.
- Proficiency in CRM software.
Project Management:
- Strong project management skills with the ability to handle multiple projects simultaneously.
- Proficient in project management tools and software.
Innovative Thinking:
- Ability to identify and implement innovative solutions to enhance banking processes.
- Experience in driving digital transformation initiatives.
Technical Proficiency:
- Familiarity with banking systems, software development life cycle (SDLC), and IT infrastructure.
- Knowledge of data analytics and business intelligence tools is a plus.
For more details, contact Swati at / +91 8433957699. .