01Overview
Description
Review and organize records received from claimants by thoroughly examining incoming records to determine their content and relevance, and then segregating them into designated categories such as medical, non-medical, and bill to ensure accurate and efficient
Responsibilities
Accurately process endorsement requests for auto and home insurance policies including policy modifications coverage additions and other adjustments as requested by policyholders or agents
Review existing policies to ensure that requested endorsement comply with underwriting guidelines and company policies
Verify all necessary information before processing changes
Maintain data integrity and accuracy
Ensure that all endorsements are processed in accordance with regulatory requirement and company standards including adherence to state specific insurance laws
Identify and resolve any discrepancy or issues that arise during endorsement process
Stay updated on changes in company policies procedure and industry regulation related to auto and home insurance endorsements
Qualifications
Qualification
Bachelors degree
Technical Skills
Proficient in Microsoft Office suite (Word, Excel, Outlook)
Typing speed of 30 WPM with 90% accuracy
Analytical Skills
Able to make decisions following the process guidelines
Strong attention to detail and ability to handle multiple tasks
Process Specific Skills
Good knowledge of Property & Casualty insurance domain is preferred
Soft Skills (Minimum)
Good communication skills (written & verbal- CEF B1-5)
Good comprehension skills .