01Overview
About the position
In this hybrid role based at our Chicago Headquarters, you will be responsible
for reviewing and analyzing fraud alerts to mitigate fraud losses to Alliant
Credit Union. Identify fraud patterns impacting member's deposit accounts.
Responsibilities
Review customer accounts for the prevention and detection of possible fraud.
Research and analyze account activity to assess levels of risk and fraud.
Complete back-office functions related to research and resolution of
fraudulent activity and service support.
Assess the level of risk and make decisions which directly impact the
customer experience and risk to Alliant Credit Union.
Utilize case management system or processes to manage individual case load,
document and archive assigned cases from case origination through resolution,
and accurately articulate the circumstances and events of the investigation.
Provide phone support to call center and members on fraud matters.
Assist with updating departmental procedures.
Adhere to and ensure compliance of all business transactions with policy and
process of the Bank Secrecy Act.
Ensures compliance with all applicable state
and federal laws, company procedures and policies.
Maintains integrity and
ethics in all actions and conversations with or regarding credit union members
and their accounts; complies with Privacy Act directives.
Requirements
Minimum - High School or Equivalent
Minimum - 2 Years Fraud or Related
Nice-to-haves
Preferred- 4 Year Bachelors Degree in Business, Finance or Related
Preferred - 3 Years Fraud
Benefits
health care, vision, dental, and 401k with employer match
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
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