Associate- Order Management ( 0-2 yrs )

Be the order management champion: Coordinate with partner vendors/sellers & Courier Companies to ensure that all orders reach customers safely and on time. Follow up on calls & email with partner vendors/sellers for delayed orders Coordinate with our delivery partners over email & phone to ensure smooth order delivery In the case of delays/cancellations/damage, escalates the issue to customer support team so that the customer can be informed of the same. Help our Partner Brands improve order processing & product quality by relaying quality feedback and escalating performance issues Qualification & Skills: Fresh college graduates of any stream with 0-2 years of work experience. Should love to interact with people. Can read and write English and speak basic English. Prior experience in Order Management / Logistics will be a big plus. What you will get: An opportunity to join a small team that will expand very rapidly in the coming months, giving you an opportunity to take up a leadership position in the Order Management / Logistics team very soon. Get to meet and work with the whole bunch of people /external advisors who are passionate about Fashion & Online Retail. Get an opportunity to grow with the company and learn end to end about E-commerce. Additional Information Job Location- South Delhi ( GK1). Freshers welcome. Immediate joiners preferred. .