Key Responsibilities
**
- Assist in gathering basic business requirements for Telco services.
- Support documentation of functional specifications and user stories.
- Learn and contribute to the product lifecycle of assigned services.
- Monitor performance and health of live Telco services.
- Assist in initial investigation of operational issues and incidents.
- Support creation and maintenance of operational documentation.
- Learn and utilize service monitoring tools and platforms.
- Participate in testing of new service features or deployments.
- Contribute to routine daily operations tasks.
- Collaborate with cross-functional teams (Engineering, QA, Support).
- Develop understanding of Telco protocols and service delivery.
- Enhance skills in data analysis, reporting, and troubleshooting.
**Qualification Required:**
- Fresher B.E. Electronics & Telecommunications graduate.
If you join us, you can expect:
- A collaborative output-driven program fostering cohesiveness across businesses through technology.
- Opportunities to increase cross-sell opportunities and improve average revenue per use.
- Valuable feedback from your peer teams on your support of their goals.
- Respect that is earned through your contributions.
With over 500 million registered users and 21 million merchants, Paytm is uniquely positioned to democratize credit for deserving consumers and merchants. Join us and be a part of India's largest digital lending story.
