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- Manage zoning activity to map household needs in villages and areas allocated.
- Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.
- Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
- Contribute to penetration of liabilities business in current markets through lead generations and account opening as per needs of customer.
- Achieve individual and branch sales goals through recent business sales, referrals and retention of account relationship.
- Maintain high collections efficiency through discipline and drive.
- Monitor preparation of accurate documentation of loans and saving account.
- Coordinate with operations officer to ensure timely and accurate data entry.
- Ensure compliance as per the bank requirements.
- Conduct field audits and customer verifications to ensure high quality of accounts.
- Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.
- Recommend process changes to improve service efficiency and quality across the branch network.
- Provide support for implementation of livelihood advancement and community developme .
