01Overview
Job Title: Sr. Engineer / Asst. Manager - Application (Industrial Services) Business Unit: FNI
Location: Oragadam Tamil Nadu.
Number of Position: 1
Responsibilities and Functions:
Handling Technical queries, Customer Complaints related to Seals from distribution Channel and Industrial segment.
Work closely with customers to complete application analysis, provide solutions based on customer requirements, analysis of RFQs and timely response all the customer technical queries in Industrial and Distribution channel.
Valuable communication and presentation skills is a must.
Experience of customer interactions and conducting trainings, workshops, demos, etc
Work on customer key pain areas and develop solutions that can improve performance and result in business.
Contribute to prospect generation and create customized value-added solution.
To perform Application Reviews on complex machines and equipment to provide improvement solution.
To represent company at customers and institutions through visits, presentations, seminars, and fairs to sell product & services superiority.
To develop and perform Root Cause Analysis of Product related problems and provide solutions.
To develop and execute internal and external trainings, act as a trainer and develop training material.
Knowledge of similar products in market and ability to compare and provide solution.
Work with customer on product approvals in line with application proposals, product drawings, sample submitted and completed sample tests.
Job Skills & Competencies:
Process & Product Knowledge
Joint working with Sales
CRM Skills (Customer Relationship Management)
Data Based & Technical Approach
Customer Visit
Managing Technical / Application sale
Auto CAD Knowledge / Reading Drawings
Experience in Seals & Hydraulics industry is preferable.
Education:
BE/Btech (Mechanical)
Experience: 5yrs to 7 yrs
Skills: Application .
